“The department store retailer is partnering with Inmar Post-Purchase Solutions and Narvar to introduce The Return Drop @ Kohl’s, an in-store offering expanding on its existing service that allows shoppers to make packageless and label-free returns from select retailers and brands, most notably Amazon, at its more than 1,100 store locations nationwide. ”

Although Kohl’s continues to post negative store comps each quarter, I can’t help but wonder how much faster the decline would have happened if they didn’t start accepting Amazon returns back in 2019. The industry clearly frowned upon the news of tying up with an “enemy,” I still believe Kohl’s understands the value of just having potential customers walk through the door.