March Retail Sales

March sales marked the third straight month that sales were flat to down. Total retail sales were down 0.3% to February and up 1.7% to March 2015. Compare the year over year to February's 3.1% and you see the big misses within Auto, Building materials and Clothing stores. A few highlights from March:

  • Building material & garden equipment had the largest percentage gain of 10.8% versus last year but down from the 12.1% last month
  • Motor vehicle and parts dealers were up 1.5% versus last year but down from 6.8% last month
  • Clothing stores historically have been putting up 2-3% growth but were only up 0.1% year over year
  • Sporting, non-store (online) remain strong year over year with 6.1% growth
  • Restaurants continue to lengthen their lead on grocery 
  • The Electronics vacuum of sales to online continues with a decline of 2.1%
  • Department Stores multi-decade decline continues with a decline of 6.1% year over year
  • Online retailers continue to post rates above 6% year over year

The trends for strong Sporting, Building and Online retailers continues. The continued weakness in Electronics and Department Stores with combined weakness in Clothing Stores is showing a weak 1st Quarter emerging. If we see further revisions downward, earnings in the coming quarters will likely result in lower than anticipated gross margins as retailers will need to "buy" the quarters through markdowns. 

February Retail Sales can be found here.

January Retail Sales can be found here.

December Retail Sales can be found here.

Source: https://www.census.gov/retail/marts/www/ma...

Teens & Amazon

From a recent Piper Jaffray Companies' 31st semi-annual "Taking Stock With Teens" research survey with 6,500 respondents across 46 U.S. states:

Amazon ranked first among websites, with a  41% “mindshare.” Its closest competitors, Nike and Forever 21, both had a 5% share. In a related finding, the survey found that Amazon Prime adoption, which  has increased across all income brackets in each of the past five surveys, continues to expand and now exists in 51% of households of the teens in the survey. This survey, along with other previous Piper Jaffray consumer surveys, suggests that there are 57-61 million Prime households in the U.S.
Source: http://www.retailingtoday.com/article/stud...

Worth A Click: 4/9/16

  • A.I. Assistants like Siri, Alexa and Cortana are terrifyingly convenient. Link
  • Sears borrows another $500 million to assist in funding transformation. Link
  • Amazon may be violating India's new rules on foregin eCommerce. Link 
  • When a cell phone almost ruins your relationship. Link 
  • The trouble with iPhone's 3D Touch Peek/Pop is there really is no need for it.  Link
  • How Buzzfeed got 800K concurrent live viewers on Facebook to watch an exploding watermelon. Link 
  •  Cars that drive themselves that cost $20k. Link
  • H&M struggles amidst dollar strength and increased comepetition from LOWER priced rivals. Link 

Worth A Click: 4/7/16

Several newsletter and blog readers have requested daily links to sites, articles or thoughts I come across. Therefore I will start a "Worth A Click" post of similar themes to my newsletter: retail, tech and finance. I can't promise this daily and can't promise the amount of content. I won't waste your time if something isn't worth a click and do promise to give you my view. Without further ado, here is the "Worth A Click" for 4/7/16:

  • New Kindle will bring solar charging and extended battery case. Didn't realize the battery was an issue.Link
  • Replacing your laptop with an iPad Pro for 2 weeks. Spolier: Don't. Link
  • Twitter to livestream NFL Thursday games. Always loved the platform but Wall Street fell out of love once growth slowed. Fantastic move to increase relevance and re-engage Wall Street interest. They won't make money off of ads during the game but it may help in the growth department. Link
  • 3-D printed Rembrandt. Link
  • Unbundling continues. Starz is latest network to launch monthly channel at cost of $8.99.
  • Etsy allows you to launch your store outside the Etsy.com site. Link
  • Chat app Kik allows you to launch your own bot. Link
  • Facebook suggesting businesses to chat with within Messenger. Link
  • Target integrates manufacturer coupons within their Cartwheel app. Link
  • Asos closes in China. Alibaba proves to be too much. Link
  • Alibaba is officially larger than Walmart. Link
  • Bots are all the rage almost overnight. Line is latest to release. Link
  • You can now order Taco Bell on Slack via bot. Link
  • Dominos releases its' version of Amazon Dash. One button ordering via app. Link
  • A fleet of trucks just drove itself across Europe. Link
  • WeWork launches livable space service named WeLive. Link

Retail Chart Porn

This past week had an extraordinary number of charts outlining social, digital and media trends disrupting retail.

Chart 1: Millennials don't use Facebook? That's a lie. Facebook destroys all competition in average monthly minutes per visitor and reach:

Chart 2: Despite the Facebook dominance, Snapchat is on the rise and making headway outside of teens:

Chart 3: Google's Chrome browser is about to overtake Microsoft's Internet Explorer:

Despite popular belief social media is a small driver of traffic to sites. Search, direct and affiliate are the top 3:

Chart 4: For the first full year, more clothing was sold online than electronics:

Chart 5: Global shipments of Android, Apple and Windows devices vs everything else:

Chart 6: Digital continues to disrupt physical sales in a number of categories:

Flock to Where the Eyes Are

Reading this interview and quote from one of the cofounders of Stripe reminded me of what retailers often forget regarding apps:

  • Building an app is expensive
  • "Buying" app downloads is expensive
  • Customers are only willing to download a select few
  • Customers only use a select few

This is not to say retailers shouldn't build single purpose apps. Just remember that given the fickle use of apps, flocking to where the eyes already are makes most sense. Brands not using apps and marketplaces that show a multitude of brands won't ever be part of the conversation. When not part of the conversation, sales and awareness suffer. As Stripe Co-Founder Collison says:

Our idea is to let retailers enable buying in the apps consumers already have installed, rather than going on a quest to get consumers to install their single purpose app.
Source: http://adage.com/article/digital/q-a-tech-...

Bezos' Focus Areas: Fashion & Private Label Apparel

Amazon's Jeff Bezos confirms what he is currently focused on: 

It’s all too much for Bezos to micromanage, and he acknowledges picking his spots. His latest passion is for higher-end fashion, an area Amazon has been upgrading in recent years; Bezos says he is focused on Amazon’s plans for its own private label. “I think there’s so much opportunity for invention there,” he says. “It’s very hard to do online. It’s fragmented offline. People value a curatorial approach.” This, he says, is a significant departure for Amazon. “We didn’t curate a selection of books.” As for Bezos’s other areas of focus at Amazon, he says he’s spending time on “certain elements of AWS, but out a few years,” as well as on Alexa and the company’s fulfillment centers. As for specifics, “I can’t really share any because it’s too much of a road-map kind of issue.
Source: hhttp://fortune.com/amazon-jeff-bezos-prim...

Gamestop Inflection Point

In January 2016, many analysts were calling for a rally in Gamestop based on strong holiday sales and positive sales comps in the 2.5% to 4.0% range. Gamestop released earnings this past Thursday and largely met those expectations:

Consolidated comparable store sales increased 3.1% (a 3.0% increase in the U.S. and a 3.3% increase internationally).

When taking a closer look at the numbers, Gamestop's largest revenue category new video game software was down year over year for the quarter. Additionally, their digital revenue was 14% year over year and now makes up a measly 1.7% of Gamestop's total business. I haven't been quiet about the competitive pressures and changing consumer habits Gamestop is facing and believe this next quarter is the inflection point for Gamestop weakness to accelerate. Just take one look at Gamestop's outlook for 2016: 

                                                 First Quarter            Fiscal Year 2016
Total Sales                                -7.0% to -4.0%         0.0% to +3.0%
Comparable Store Sales          -9.0% to -7.0%         -3.0% to 0.0%

Down to flat for fiscal 2016 means more pain ahead. Store closings and a reduction in share repurchases are inevitable. 

Source: http://investor.gamestop.com/phoenix.zhtml...

Too many emails, too little relevance

According to a new survey of more than 1,000 U.S. shoppers from customer targeting technology provider First Insight, the average consumer subscribes to 2.3 retailer email lists and receives 13.1 emails a week from these lists.
 
On the high end, 6% of respondents receive 40 or more emails a week. Two-thirds of the consumers who receive six or more emails a week said it was “too many.” Six appears to be the magic number for annoying customers with weekly emails – only 21% of shoppers who receive five emails per week think it’s too many.
 
However, retailers may want to consider cutting off weekly emails at a number far lower than five. Sixty-one percent of consumers say that their favorite retailers only send them one or two emails a week.

February Retail Sales

February sales were better than expectations with total sales down 0.1% to January and up 3.1% to February 2015. However, the January retail sales were revised from up 0.2% to down 0.4%. While the latter was quite a surprise, the year over year trend themes continue: online up, big ticket (auto, furniture) up and restaurants up. A few highlights from February:

  • Building material & garden equipment had the largest percentage gain of 12.2% versus last year
  • Motor vehicle and parts dealers were up 6.8% versus last year
  • Sporting, non-store (online) remain strong year over year with 6.7% and 6.3% growth respectively
  • Restaurants passed grocery months ago and haven't looked back
  • The Electronics vacuum of sales to online continues with a decline of 3.2%
  • Department Stores multi-decade decline continues with a decline of 2.2% year over year

Given the stats above, I would anticipate continued strong comps for home improvement players like Home Depot, online only retailers like Amazon and auto players. With that said, the revisions are concerning. If we see further revisions downward, earnings in the coming quarters will likely result in lower than anticipated gross margins as retailers will need to "buy" the quarters through markdowns. 

January Retail Sales can be found here.

December Retail Sales can be found here.

Source: http://www.census.gov/retail/marts/www/mar...

Lefsetz on Amazon Echo

This was not supposed to happen. Apple was supposed to rule the future.
That's right, while pundits were debating the merits and demerits of the Apple Watch, Jony Ive's grasp at immortality, with many fashionable elements but little utility, Jeff Bezos pivoted from his Fire phone debacle and slowly took over the world, foisting upon it a product no one knew they wanted but everyone who owns one can't stop testifying about.
The Fire phone was so last decade. Wherein you overhype something to ubiquity. Steve Jobs perfected that paradigm, to the point we were more interested in watching Apple presentations than going to the movies.
But then Steve Jobs died.
Tech is not the land of corporations, it's the domain of individuals. Otherwise Carly Fiorina and Meg Whitman would have been able to pump up HP. But they couldn't, they're both managers. And we're only interested in innovators.
For a while there Google caught our eye. Not only did its search engine do the impossible, deliver exactly what we were looking for, to the point no one even looks at the second link anymore, the company delivered Gmail and free analytics and...
Then came Google Glass. A product no one wanted paraded by the nerds running this company who were out of touch.
That's the problem with Facebook too, Zuckerberg's a nerd. He doesn't understand human relationships, doesn't realize we enjoy a modicum of privacy, doesn't know how to get along with media powers, wanting to eat their lunch via bullying.
You can argue Jeff Bezos is the same person.
But Bezos has always been ahead of his prey. And despite being a nerd, Bezos is immersed in the world of retail, he knows where the rubber meets the road, he realizes it's all about satiating customers with stuff they want.
Even corporate customers. You may not be aware of AWS, Amazon Web Services, but it's the engine of profit for the company. A new enterprise priced low at the advent, AWS hosts your favorite websites, demonstrating in the modern economy it often doesn't pay to own, but to rent, with the flexibility to grow larger or shrink smaller on a whim. While we're still fighting over access in the music industry, with the artist arguing for ownership, techies realize access is everything, that people don't want to buy, which is why record stores closed and Spotify's got a huge valuation.
And then came Amazon Video. A seemingly unnecessary me-too service in a land of frontrunners known as Netflix and Hulu, Amazon ended up cooking up "Transparent" and "Mozart In The Jungle" and suddenly its Prime members were watching.
Prime... You might consider it a fee for fast delivery, but although profitable Amazon considers it a club. Everybody wants to be a member of an organization, especially one with free perks. That's the M.O. of the future. Get people hooked and keep ladling on features, letting early adopters in for less, incentivizing members to stay attached.
Kind of like the Echo.
We didn't know we wanted voice control in the house. We kept hearing about the internet of things, but we weren't sure what it was about. Furthermore, Siri is so frustrating that many don't even bother to employ it on their phone.
Apple was there first in voice control, but it squandered its lead, it didn't see the opportunities, and now it's floundering.
But Amazon did.
It released the Echo with little fanfare and over the course of its short lifetime, a little over a year, it's become the go-to product of the day. Mobile phones have become commoditized. Apple does realize loyalty is about features/software/club membership, if you use a Samsung you're out of the loop, but if you're a loner so many mobile devices are good enough today.
But there's only one Echo.
Sonos was caught flat-footed. It's laying off workers. It knows the future is voice control.
And competitors are clamoring for market share, Echo will not be alone for long.
But it does have first-mover advantage. And it's the ecosystem that counts. Third parties are lining up to create Echo-compatible apps, to run your thermostat, your lights, your...
So you've got to give Jeff Bezos credit. He's learned from his mistakes and is still a visionary pushing the envelope.
Apple is dead. It will survive for a while on its devices, but they too will ultimately be superseded, as were Palm and BlackBerry before them.
Because there's no there there.
Music broke through because of the moguls, people who invented it along the way. Ahmet Ertegun started Atlantic with money from his dentist and then pivoted from R&B to rock. Bill Graham created the Fillmores and then closed them when they were no longer economically viable. Those growing up working for the man just don't have the same fire or insight, they haven't fought for their lives, they're used to getting a paycheck, they're more interested in ripping off the corporation than expanding it.
But Jeff Bezos is like the Beatles. Staying in the game, always giving us the unexpected.
Not Kanye. Kanye has perfected publicity. In an era where hype means ever less. We're looking for substance, we're looking for you to be one step ahead of the game. That's how we know Spotify's a winner...everybody suing and complaining about it eating their lunch. But Spotify's customers are satisfied, by this enterprise created by an outsider.
Art used to have a hold on this kind of innovation. Before corporations ruled. And the creators are as bad as the despots, they put money first and character second. Whereas the best of the techies know that remuneration comes last.
So wake up and smell the coffee. It's morning in America. One wherein devices our are servants, they will thrill us and make our lives easier.
But they depend upon our input.
What are you gonna tell your Echo to do?
P.S. Ignore the hype about Amazon opening bookstores. Few titles are involved, it's all about getting people to experience their devices and services. Think "To Serve Man," not Barnes & Noble. Amazon isn't interested in selling you a physical book, it wants to own your life!
Source: http://lefsetz.com/wordpress/

eBay's Product Hierarchy & Search Query Issues

It's no secret that browsing eBay by product categories and further refining your search query can be incredibly frustrating. Happy to see that eBay realizes this and is working with listing tools to assist. A few screens and descriptions of changes made by eBay:

Providing these types of tools will ensure better listing creation by sellers which in turn will improve users ability to refine exactly what they are searching for. The quality of listings is only as good as the seller information submitted.

Ad Blocking Inflection Point & Demo

Ad blocking software continues to be debated amongst developers, publishers and users. Usage continues to explode with growth of 41% in 2015 to 198 million users and mobile just starting to impact the number of ads blocked. A majority of the ad blocking is done on Chrome through an extension but most recently the Opera browser released a native ad blocking feature. This means that ad blocking naturally happens on any website with the flip of a switch. Take a look at the demo here: 

Per Adobe, we are only in our infancy with ad blocking. Some of the stats are appalling:

Is this a big deal for publishers and advertisers? Yes. Will we see Chrome release a native ad blocker? No. What's the easiest way out of this for publishers? Push apps serving content outside the browser. This can be an issue as many apps use the internal browsers. What's the easiest way out of this for advertisers? Create compelling, contextual ads and seek to minimize traditional display and text ads on sites.

Source: https://blog.pagefair.com/2015/ad-blocking...

3D Printing Apparel

Despite what everyone says, no one is truly 3D printing apparel just yet. When I say apparel, I am referring to true, textile printing that is similar to the look, touch, feel of fibers we are used to. One company I know of that is close...Electroloom.

Buffet : This Generation Will Live Better Than Parents

It’s an election year, and candidates can’t stop speaking about our country’s problems (which, of course, only they can solve). As a result of this negative drumbeat, many Americans now believe that their children will not live as well as they themselves do.

That view is dead wrong: The babies being born in America today are the luckiest crop in history.

American GDP per capita is now about $56,000. As I mentioned last year that – in real terms – is a staggering six times the amount in 1930, the year I was born, a leap far beyond the wildest dreams of my parents or their contemporaries. U.S. citizens are not intrinsically more intelligent today, nor do they work harder than did Americans in 1930. Rather, they work far more efficiently and thereby produce far more. This all-powerful trend is certain to continue: America’s economic magic remains alive and well.

Some commentators bemoan our current 2% per year growth in real GDP – and, yes, we would all like to see a higher rate. But let’s do some simple math using the much-lamented 2% figure. That rate, we will see, delivers astounding gains.

America’s population is growing about .8% per year (.5% from births minus deaths and .3% from net migration). Thus 2% of overall growth produces about 1.2% of per capita growth. That may not sound impressive. But in a single generation of, say, 25 years, that rate of growth leads to a gain of 34.4% in real GDP per capita. (Compounding’s effects produce the excess over the percentage that would result by simply multiplying 25 x 1.2%.) In turn, that 34.4% gain will produce a staggering $19,000 increase in real GDP per capita for the next generation. Were that to be distributed equally, the gain would be $76,000 annually for a family of four. Today’s politicians need not shed tears for tomorrow’s children.

Indeed, most of today’s children are doing well. All families in my upper middle-class neighborhood regularly enjoy a living standard better than that achieved by John D. Rockefeller Sr. at the time of my birth. His unparalleled fortune couldn’t buy what we now take for granted, whether the field is – to name just a few – transportation, entertainment, communication or medical services. Rockefeller certainly had power and fame; he could not, however, live as well as my neighbors now do.

Though the pie to be shared by the next generation will be far larger than today’s, how it will be divided will remain fiercely contentious. Just as is now the case, there will be struggles for the increased output of goods and services between those people in their productive years and retirees, between the healthy and the infirm, between the inheritors and the Horatio Algers, between investors and workers and, in particular, between those with talents that are valued highly by the marketplace and the equally decent hard-working Americans who lack the skills the market prizes. Clashes of that sort have forever been with us – and will forever continue. Congress will be the battlefield; money and votes will be the weapons. Lobbying will remain a growth industry.

The good news, however, is that even members of the “losing” sides will almost certainly enjoy – as they should – far more goods and services in the future than they have in the past. The quality of their increased bounty will also dramatically improve. Nothing rivals the market system in producing what people want – nor, even more so, in delivering what people don’t yet know they want. My parents, when young, could not envision a television set, nor did I, in my 50s, think I needed a personal computer. Both products, once people saw what they could do, quickly revolutionized their lives. I now spend ten hours a week playing bridge online. And, as I write this letter, “search” is invaluable to me. (I’m not ready for Tinder, however.)

For 240 years it’s been a terrible mistake to bet against America, and now is no time to start. America’s golden goose of commerce and innovation will continue to lay more and larger eggs. America’s social security promises will be honored and perhaps made more generous. And, yes, America’s kids will live far better than their parents did.

Seamless Commerce

Amazon's Dash Replenishment program is arguably the greatest digital commerce invention since one-click purchase. Printers, Washing Machines and other appliances and consumer electronics all have the ability to self monitor their needs and promptly reorder supplies to keep running. The program has all the makings of a convenient, highly profitable subscription service with monthly recurring revenue for Amazon. Why the sudden post? Just today, Amazon and Brita announced the launch of water pitcher filters that reorder filters once approximately 40 gallons of water have been filtered.

The opportunities are endless and the Dash ecosystem is setting Amazon up for years of seamless revenue. 

Source: http://www.theverge.com/2016/2/29/11131150...