Amazon Prime Day HOT TAKE

Been quiet here…coming back with a hot take on Amazon Prime Day that we sent to our clients earlier today. Bottom line: Event was massive for Amazon devices and products but lost a bit of excitement from previous years with the timing push and limited marketing.

1. Business strong but nowhere near as dramatic as previous year events
Most of the brands we manage, license or own all saw Tuesday and Wednesday sales figures up considerably versus the average Tuesday and Wednesday. Those that are established on the platform for years have seen 30-70% growth rates whilst newer, less established brands have seen 200-500% growth. 


2. Amazon products were front and center
Prime Day originally started as a driver to sell Amazon Prime subscriptions. As Amazon began to reach a saturation point in the US and UK for subscriptions, the focus of the home page(s) has become Amazon devices and private label products with a major focus on Alexa devices and grocery. The most aggressive and promoted deals were those for Amazon products.
 

3. Advertising costs were up significantly
Our cost per clicks (on Amazon) and cost per impressions (off Amazon) were dramatically higher. Amazon Advertising is now table stakes for most brands. This has led to more demand and higher costs. We are also seeing a pullback by Amazon on funding off Amazon marketing for brand product they do not own. On average we saw a 25-43% increase in the cost of a click or impression. 

Tech Infused Retail Monday Morning Reads #345 - Top 10 eCommerce Sales Share, eBay Slims Down, Ascena/Brooks Lifelines

Featured Tweet(s) or Podcast

Links

  • Affirm and Shopify launch partnership for product payment plans. Link

  • Aldi continues to rapidly expand in US. Link

  • eBay continues to shed its asset, now selling classifieds business. Link

  • Google just up’d their eCommerce game. Link

  • Ann Taylor/Ascena has some possible suitors. Link

  • More than 50% of restaurants are permanently closed. Link

  • Pandemic is accelerating time spent in the digital world. Link

  • Companies start to think that working remote isn’t a great thing after all. Link

  • Top 10 eCommerce companies to own >60% of sales share (Link):

  • Some investors have some ideas on how to keep Tiktok running in the US. Link

  • Tiktok to explode above Instagram in India (Link):

Off Topic

  • Homicide At Rough Point. Link


Tech Infused Retail Monday Morning Reads #344 - White Castle Robots, Restaurant Recovery Stalls, TikTok Copycat

Featured Tweet(s) or Podcast

Land of the Giants profile on Netflix (just as they miss earnings and growth expectations). Link

Links

  • Stores reborn as warehouses. Link

  • How Costco Convinces Brands to Cannibalize Themselves. Link

  • Brexit leads Amazon to separate UK fulfillment network from EU network. Link

  • Some believe TikTok may pose a threat to national security but blocking might be too drastic. Link

  • Nespresso as part of the coffee revolution with stores, recycling and George Clooney. Link

  • Hulu launching Ad Manager to go after the small time marketers Facebook covets. Link

  • Google introduces Shoploop, video based shopping. Link

  • Instagram rolls outs a redesigned shopping hub. Link

  • Facebook to launch Instagram Reels, their answer to TikTok. Link

  • White Castle seems to be the first major QSR to take robots seriously. Link

  • The Amazon smart shopping cart. Link

  • Consumer spend going to be helped a bit by historically low mortgage rates below 3%. Link

  • Diageo to launch Johnnie Walker in paper bottles in 2021. Link

  • Restaurant recovery stalls (Link):

Off Topic

  • The true story of the Prince of Qatar at USC. Link

Tech Infused Retail Monday Morning Reads #343 - Uber Groceries, Walmart PRIME, Wave of Retail Bankruptcies

Featured Tweet(s) or Podcast


Links

  • Walmart adding Prime like service. Link

  • Sur La Table was in trouble well before the pandemic. Well done by admitting the pandemic wasn’t the reason for bankruptcy, it was just the final straw. This is true of most of today’s retail struggles. Link

  • Barnes & Noble uses pandemic to revamp stores. Link

  • Quibi post trial paid conversion <10%. Link

  • Facebook to consider banning political ads. Link

  • Private companies looking for government assistance finding better options in private markets. Link

  • Uber goes all in on grocery. Link

  • Brooks Brothers officially files for bankruptcy. Link

  • Muji USA files for bankruptcy. Link

Off Topic

  • Dirty and gross topic but quite interesting read. Sorry. Link

Tech Infused Retail Monday Morning Reads #342 - Ghost Kitchens, Uber & Postmates, Prison TikTok

Featured Tweet(s) or Podcast

Business Wars latest, Diamond Wars. Such a fascinating retail and wholesale industry. Link

Links

  • Our ghost kitchen future. Link

  • Abandoned malls are being turned into hybrid apartment housing. Link

  • Walmart transforming 160 parking lots into drive-in movie theaters. Link

  • FedEx results reflect sure in eCommerce. Would expect more of the same from UPS and Stamps.com. Link

  • Just like mobile/wireless being more expensive than landlines, streaming is quickly turning into a more expensive answer to cable TV. Link

  • German shoppers are back. Link

  • Google still paying Apple billions to be the default search engine in Safari. Link

  • TransferWise (serious competitor to PayPal longer term) has been given permission to offer investment products. Link

  • Facebook boycott continues to gain more advertisers. Link

  • Uber missed Grub and now looking for Postmates. Link

  • The Mall Can’t Survive If There Aren’t Any Stores. Link

  • Lulu looks into the Mirror. Link

Off Topic

  • The Patriots Fan Who Stole the Giants’ Super Bowl Rings. Link

  • Troubles in Quinn Country. Link

  • Prison TikTok. Link

Tech Infused Retail Monday Morning Reads #341 - Kanye Lifeline, Social Shopping, In-Store Traffic

Featured Tweet(s) or Podcast

Links

  • Add Starbucks, Verizon and others to the Facebook boycott but keep in mind that the top 100 account for well under 10% of overall ad sales. Link

  • Microsoft shutters all but a few stores for good. They never really made sense anyway. Link

  • In-store traffic at about 52% of 2019 levels. Link

  • Kanye throws Gap a lifeline. Link

  • Spotify testing in-app ads on podcast episode pages so users won’t have to remember offer codes. Link

  • Google’s Phone app could soon tell you why a business is calling you. Link

  • Denmark retail reopens to a roaring 9% increase. Link

  • A new credit card tied to your social media stats. Link

  • H&M forced to care about eCommerce with the current retail environment. Likely kicking themselves as this should have become a focus years ago. Link

  • Google’s ad revenue to decline for the first time since 2008 when they began tracking. Link, image below

  • Social shopping still waiting on the major inflection point. Link, image below.

Off Topic

  • Boss of the Beach. Link

Tech Infused Retail Monday Morning Reads #340 - WhatsApp Payments, Boycotting Facebook, TikTok Madness

Featured Tweet(s) or Podcast

Business Wars: Uber vs Lyft. Link

Links

  • VF Corp’s The North Face, REI and Upwork say they are boycotting Facebook ads. Link

  • Walmart partners with Shopify. A move that is desperately needed to engage the vast number of sellers. Link

  • Bizarre cyber stalking harassment allegations for former eBay executives. Link

  • YouTube provides ‘storefront’ video format. Link

  • WhatsApp adds payments, starting in Brazil. Link

  • TikTok continues to explode with time watching nearly as much as YouTube in US, UK and Spain. Link

  • Airbnb had more US bookings from May 17 to June 3 than during the same period in 2019. Link

  • Starting to finally see reasons for Apple credit card. Interest free payment plans for Apple product. Link

  • Brooks Brothers woes. Link

  • Amazon’s new AI technique lets users virtually try on outfits. Link

Off Topic

  • Wide ranging interesting interview of Jon Stewart. Link

Tech Infused Retail Monday Morning Reads #339 - Facebook & Shopify, Malls Reopenings, Jet.com Closes

Featured Tweet(s) or Podcast

Links

  • How JC Penney’s eCommerce strategy ultimately faltered. Link

  • Why Amazon Is Betting You’ll Buy a $1M Prefab Home. Link

  • Amazon circling JC Penney. Link

  • Prime Day is speculated to be pushed from July to September. Link

  • Costco’s Kirkland Signature and other store brands are having a moment. Link

  • Facebook Shops gets a fresh coat of paint and features. Link

  • Walmart officially closing Jet.com. Link

  • Walmart’s winning ways will last after lockdown. Link

  • DTC brands attracted to TV ads as prices drop. Link

  • “Google’s a problem for anyone who sells online.” Link

  • Is the New York Times ad platform really better at protecting user data more than Facebook and Google? Link

  • Traffic to malls reopening (traffic image below). Link

  • American’s TV time will grow for the first time since 2012 (usage image below) Link


Off Topic

  • The Haunting of Girlstown. Link

Tech Infused Retail Monday Morning Reads #338 - Twitch Beyond Gaming, Facebook & Giphy, Expedia = Uber

Featured Tweet(s) or Podcast

Talking streaming and Twitch with a top gamer as he evolves beyond gaming. Fascinating. Link

Links

  • eCommerce on fire. Link

  • Even if you are trying to call your favorite restaurant to avoid Grubhub, there still could be fees charged. Link

  • Story behind Facebook buying Giphy. Link

  • The reason for buying Giphy. Link

  • Dara is following his Expedia strategy for Uber. Link

  • Here is what Dyson’s electric car was looking like. Link

  • Brands flock to Amazon to pickup missed sales. Link

  • Profile of Borders founder as Webvan reemerges. Link

  • Neiman Marcus creditor proposes sale to Hudson’s Bay. Link

  • Contactless payments see boost. Link

  • Here come the returns. Link

  • How a gaming YouTuber makes money. Link

Off Topic

  • The Hacker Who Saved The Internet. Link

  • The Day the Live Concert Returns. Link

Tech Infused Retail Monday Morning Reads #337 - TikTok Craze, Shopify and Pinterest Tie Up, Walmart PRIME

Featured Tweet(s) or Podcast

With brick and mortar closed, eCommerce making up nearly 30% of card spend

Links

  • TikTok tops 2 billion downloads and toys with Shop Now buttons. Link

  • Walmart gets serious about 2 hour delivery. Link

  • Lord & Taylor officially liquidating. Link

  • What happens when the only restaurants left are chains? Link

  • Germans stay home as stores reopen. Link

  • Costco sales down for first time since July 2019. Link

  • Deliv shutting down as Target acquihires CEO and buys assets. Link

  • Harry & David exits brick and mortar to focus on eCommerce. Link

  • Nintendo had to do a virtual rate cut on their digital assets. Link

  • Shopify and Pinterest partner for cross listings/pins. Link

  • We all knew TikTok was growing in users but take a look at the time spent:

Off Topic

  • The Hollywood Vigilante. Link

  • The Man Who Runs 365 Marathons Each Year. Link

Tech Infused Retail Monday Morning Reads #336 - YouTube Size, Fornite Concerts, Macy's Deathbed

Featured Tweet(s) or Podcast

Links

  • Google to stop charging for placement in Google Shopping. Link

  • Macy’s looking to tap real estate to remain alive. Link

  • Brands find online growth on Facebook Marketplace. Link

  • Fortnite concert drew 12.3 million concurrent viewers. Link

  • Ads still coming to WhatsApp and Facebook invests BIG in India. Link

  • Trump: Postal Service must raise prices on Amazon or ‘I’m not signing anything’ for USPS aid. Link

  • Amazon scoops up data from its own sellers to launch competing products. This one tends to pop up every 6 months or so. This is no different than traditional retailers launching generic or private label items in stores right next to branded items on shelf. Link

  • Everyone bullish on eCommerce. This assumes the decline in consumer spending post stimulus is offset by the growth. Link

  • MrBeast. Fastest growing YouTuber profile. Link

  • Walmart finally realizes it should have never been in streaming and offloads Vudu to Fandango. Link

  • Brands are selling their names to the latest fashion accessory in Miami. A luxury condo. Link

  • American who said they’ll feel safe in each type of reopened store (Link)

  • Size of YouTube (Link)

Off Topic

  • The Forgotten Tiger King of Harlem. Link

  • Couldn’t help it, another story on the coronavirus cruise. Link

Tech Infused Retail Monday Morning Reads #335 - Eating Out/Delivery > Eating At Restaurants, Neiman and JC Penney Bankruptcy

Featured Tweet(s) or Podcast

Links

  • Grocery, health and non-store (eCommerce) sales were only sales up in March. Link

  • Shopify now handling the equivalent volume of Black Friday. Link

  • JC Penney skips interest payment. Link

  • Neiman to file bankruptcy. Link

  • Hotels offering enticing deals for future discounts. Link

  • Don’t kill the US Postal Service, unshackle it. Link

  • Ad rates are even putting Google and Facebook earnings at risk. Link

  • Amazon slashes affiliate commission rates. Link

  • Bob Iger is back at Disney. Link

  • Interview with heir apparent at JD.com. Link

  • Eating out has officially overtaken eating at restaurants:

Off Topic

  • Socially Distance This. Link

  • The Incredible Story of Bruce and Michael Buffer. Link

Tech Infused Retail Monday Morning Reads #334 - Recession Advertising, Facebook CPM All Time Low, Department Store Struggles

Featured Tweet(s) or Podcast


Links

  • Department stores top list of those most likely to default. Link

  • Nordstrom warns of becoming distressed. Link

  • Amazon suspends delivery service that competes with UPS and FedEx. Link

  • A student created a program to let customers know when a Whole Foods or Amazon delivery slot opens up. Link

  • Facebook CPM fell to an all-time low. Link

  • Bob Iger thought he was leaving Disney. Link

  • Hotels see record low in occupancy. Link

  • What happens to ad spend in a recession, here is what happened in 2009 (Link):

Media spending.png

Off Topic

  • Inside the strip clubs of Instagram. Link

Tech Infused Retail Monday Morning Reads #333 - DTC Stats, Global Streaming, Walmart Grocery

Featured Tweet(s) or Podcast

Apple now at 19% vs Spotify at 35% (Link):

Links

  • Microsoft Edge has jumped into 2nd behind Chrome (yet built on Chrome). Link

  • Though not confirmed just yet, Amazon Prime Day likely to be pushed to August. Link

  • YouTube coming out with their TikTok copycat. Link

  • OpenTable to allow people to reserve shopping times at supermarkets. Link

  • Newspapers are guaranteeing recall rates on ads. Link

  • Even Michelin star chefs have to serve takeout. Link

  • Traffic soars but programmatic costs drop. Link

  • Direct to consumer sales expected to grow 24% in 2020 with 43% of total digital buyers buying direct (Link):

Off Topic

  • Colombia’s narco-submarines. Link

Tech Infused Retail Monday Morning Reads #332 - Ecommerce Ad Spend Doubles, Retailers Stop Paying Rent, Neiman Bankruptcy

Featured Tweet or Podcast

Business Wars: North Face vs Patagonia. Link

Links

  • US Retailers plan to stop paying rent. Link

  • Neiman Marcus in bankruptcy talks. Link

  • Will Facebook’s massive usage turn into revenue? Link

  • Should we still go shopping online? Link

  • Are you an essential retailer? Link

  • Department stores can make it another 8 months. Link

  • Amazon picks up new supermarkets in NJ as part of Fairway closures. Link

  • The inside story of how H-E-B planned for the pandemic. Link

  • Instacart workers are planning a nationwide strike. Link

  • Apple officially says bye bye to marketing cookies. Link

  • Ecommerce ad spend doubled as social distancing took place (Link):


Off Topic

  • Two epic rides meeting in the middle. Link

  • South Korean drive-in cinemas seeing a resurgence. Link

Tech Infused Retail Monday Morning Reads #331 - OpenTable Global Demand Trend, Consumer Trust & Brands

Featured Tweet or Podcast

OpenTable global demand snapshot (Link):

Screen Shot 2020-03-23 at 8.57.41 AM.png

Links

  • The coronavirus is what Amazon was made for. Link

  • Luxury’s hidden supply chain. Link

  • News app downloads have exploded. Link

  • Advertisers are using MAIDs to replace cookies. Link

  • Startups are building companies on WhatsApp. Link

  • Fox buys Tubi to join the streaming wars. Link

  • Peloton using the at-home push as opportunity to provide 90 day trial. Link

  • The D List celeb matching engine, Cameo. Link

  • TikTok is the largest advertiser on Snapchat. Link

  • Costco buys final mile delivery. Link

  • Who do consumers trust (Link):

Off Topic

  • Real Estate for the apocalypse. Link




Tech Infused Retail Monday Morning Reads #329 - Delivery Wars, Burlington Nixes eCommerce, Final Sales Results in Retail

Featured Tweet or Podcast



Links

  • Who are the winners and losers in legacy retail through the end of 2019? Link

  • Nordstrom closing Trunk Club stores and folding into broader full line offering. Link

  • Burlington closing eCommerce. Link

  • Modell’s filing for bankruptcy. Link

  • Amazon Go Grocery will deliver a food revolution. Link

  • How Many Hotel Brands Is Enough? Link

  • Apple now lets apps send ads in push notifications. Link

  • DoorDash Faces Its Latest Challenge: Wooing Wall Street. Link

  • Growth vs Profits. Delivery war. Link

  • Rebekah Neumann, co-founder of WeWork profile. Link


Off Topic

  • The invisible city. Link



2019 Sales Recap: Retail Winners & Losers

Each quarter I update a chart detailing their net/comp sales increases/decreases to better understand where the pockets of growth are coming from and who is gaining share.

The themes of the last year continued to play out this year:

  • Off-price strength - Retailers like Ross, Burlington and TJ Maxx continue to shine and have yet to reach the saturation point everyone fears and seem to be fending off Amazon for now.

  • Mass retailer strength - Costco, Walmart and Target to gain share quarter over quarter from the rest of retail. Sam’s Club is the only one who is losing market share on an inflation adjusted basis.

  • Department store weakness - No end in sight to loss of share. This will continue to play out for years to come.

See the breakout below.

2019 Sales Recap @ryanmcraver.png

Tech Infused Retail Monday Morning Reads #328 - TikTok Growth, Walmart Flexes Prime and FBA, $100k Mattresses

Featured Tweet or Podcast

  • New Business Wars on Starbucks vs Dunkin. Link

Links

  • Bed Bath & Beyond streamlining operations. Link

  • Walmart launching Amazon FBA competitor officially. Link

  • Walmart+ to challenge Amazon Prime. Link

  • Amazon now accounts for 14% of menswear in UK but only 4% in womenswear. Link

  • Amazon launches full scale cashierless grocery store. Link

  • The case for the $100,000 mattress. Link

  • DoorDash files for IPO. Link

  • Instagram slowly opening the floodgates for Instagram Checkout. Link

  • YouTube inspiring toy industry. Link

  • TikTok growth slows significantly in 2020 (Link):


  • Twitter popularity and penetration by country (Link):

Off Topic

  • That time Obama pardoned a guy who stole a valuable baseball card. Link

  • How a shipwrecked crew survived 10 days lost at sea. Link


Tech Infused Retail Monday Morning Reads #327 - Pier 1 Bankruptcy, Groupon Stops Selling Goods, Walmart Selling Vudu

Featured Tweet or Podcast

Links

  • There is a reason retailers love gift cards. Many go unused allowing the retailer to still claim sales eventually. Link

  • Comcast in talks to buy Vudu from Walmart. Link

  • Toronto rejects some of the smart neighborhood suggestions from Sidewalk Labs. Link

  • Zillow’s home buying business isn’t profitable yet. Link

  • Groupon is no longer selling product (hard and soft goods). Link

  • Why the Restoration Hardware catalog won’t die. Link

  • Pier 1 files for Bankruptcy. Link

  • How Adidas uses WhatsApp for direct marketing. Link

  • Flipkart and Amazon are winners in India but China’s Club Factory is on the rise (Link):

  • Vast majority of advertisers plan to spend more on Amazon (Link):

Off Topic

  • The Great Bank Heist. Link